ProcessEnsure knowledge transfereasy
A project manager plans to hold a single lessons learned session at the end of a two-year project. A team member questions this approach. What is the better practice?
- AKeep the single end-of-project session so that the full picture is available when lessons are captured.
- BCapture lessons learned continuously throughout the project and apply them as the work proceeds.
- CCapture lessons only when a significant problem occurs.
- DDelegate lessons learned entirely to the PMO to record after closure.
Explanation
Correct answer: BKnowledge is captured and applied throughout the project, benefiting the current project as well as future ones.
- A
- A single session at the end relies on two-year-old recollections and gives the current project no benefit at all.
- B
- Correct. Continuous capture preserves detail while it is fresh and allows the team to improve during the project rather than after it.
- C
- Recording only failures ignores the successful practices worth repeating and still delays capture.
- D
- The PMO may curate organizational knowledge, but capturing project lessons is the team's own responsibility during the work.