ProcessManage project issueseasy
A critical test environment has gone offline and the team cannot proceed with validation work today. How should the project manager treat this?
- AAdd it to the risk register with a high probability rating.
- BSubmit a change request to extend the schedule.
- CRecord it in the assumption log for future reference.
- DRecord it in the issue log with an owner and a target resolution date, and act to resolve it.
Explanation
Correct answer: DA risk is an uncertain future event; once it has occurred, it is an issue and is tracked and resolved through the issue log.
- A
- The event is no longer uncertain, it has already happened, so it does not belong in the risk register.
- B
- A change request is premature; the impact is not yet known and the issue may be resolved the same day.
- C
- The assumption log records factors believed to be true for planning purposes, not events that have occurred.
- D
- Correct. An event that has occurred and is impeding progress is an issue, logged with an owner and resolution date so it can be actively driven to closure.