PeopleSupport team performanceeasy
Several team members show signs of fatigue and declining morale after weeks of sustained overtime to meet an aggressive deadline. What is the best course of action for the project manager?
- AMaintain the current pace, since the deadline is fixed and cannot change.
- BOffer a one-time bonus to motivate the team to continue at the same pace.
- CReplace the most fatigued members with fresh resources.
- DAcknowledge the strain, examine the workload and root causes, and adjust the plan to protect the team's sustainable performance.
Explanation
Correct answer: DProtecting the team and maintaining a sustainable pace is a core leadership responsibility.
- A
- Pushing an exhausted team forward risks quality, errors, and attrition, and ignores the underlying problem.
- B
- A bonus treats the symptom and may push the team to unhealthy limits without fixing the cause.
- C
- Swapping people mid-effort is disruptive and does not address why the overload occurred.
- D
- Correct. Addressing the root causes and adjusting the plan protects both the people and the work.