PeopleAddress and remove impedimentseasy
During a sprint, an agile development team is blocked because a third-party API they depend on is unavailable, and they cannot complete a committed story. As the team's servant leader, what should you do first?
- AAsk the team to commit to additional stories to make up for the lost velocity.
- BReport the team's reduced velocity to senior management as a performance concern.
- CTake ownership of removing the impediment by engaging the third party while the team works on unblocked items.
- DInstruct the team to build their own temporary replacement for the third-party API.
Explanation
Correct answer: CA servant leader's primary role is to remove impediments and shield the team so it can keep delivering value.
- A
- Piling on more work ignores the impediment and pressures the team rather than helping them.
- B
- Framing a genuine external blocker as a team performance issue is inaccurate and undermines trust.
- C
- Correct. Removing the blocker is the servant leader's responsibility; meanwhile the team can pull other ready work from the backlog.
- D
- Directing a specific technical solution oversteps the team's self-organization, and building a full replacement may not be warranted.