Business EnvironmentEvaluate and deliver project benefits and valuemedium
A project delivered all of its scope on schedule and within budget, and the deliverable has been handed over to operations. The sponsor asks the project manager how the organization will know whether the expected benefits are actually achieved. What is the best answer?
- ABenefits are measured against the benefits management plan over time after handover, so ownership for tracking the defined measures must transfer to those accountable in the receiving organization.
- BThe benefits were achieved when the project met its scope, schedule, and cost targets.
- CBenefits cannot be measured once the project team has been released.
- DThe project manager should remain assigned indefinitely to track benefits personally.
Explanation
Correct answer: ADelivering outputs is not the same as realizing benefits; benefits accrue after handover and are tracked against the benefits management plan by those who own the outcome.
- A
- Correct. Benefits typically emerge over time after handover, so the defined measures and the accountability for tracking them must be transferred as part of the transition.
- B
- Meeting scope, schedule, and cost means the project was delivered well, not that the intended business value materialized.
- C
- Benefit measurement is designed to outlive the project team; that is precisely why ownership is transitioned.
- D
- Keeping a project manager assigned indefinitely is neither practical nor how benefits ownership is meant to work.